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Common questions

Where is my data stored?

Your periods, check-ins and notes are stored on your iPhone, not on our servers. Phasie doesn't sync them to iCloud, so if you lose your phone, they go with it unless you exported a copy. Period days saved to Apple Health stay under your Apple settings. You can export as JSON or CSV in Settings.

How do I delete my data?

In the app, open Settings and choose Delete all data. If you have an account, delete it in Settings > Account > Delete account. If you no longer have the app, install it, sign in with the same Apple Account and delete it there. You can also stop using Sign in with Apple for Phasie in your Apple Account settings, and we'll delete your account when Apple tells us. We can't find your account from your email address, but if you're stuck, email privacy@phasie.app and we'll help. Deleting your account doesn't touch your logs, so do both if you want your logs and your account gone. Phasie keeps the date it was first installed and the date it showed you the one-time offer. Deleting data in Phasie may not remove what's in Apple Health, so manage that in the Health app.

How do I cancel my subscription?

Apple handles billing, so you cancel in your App Store settings: open the Settings app, tap your name, then Subscriptions. Deleting the app or your account doesn't cancel it.

How do I restore my purchase?

In the app, open Settings, tap Phasie Plus, then Restore purchases. That works on a new phone too.